Introduction

Dr. Paul Donovan (hereinafter referred to as “we”, “us”, or “our”) is committed to protecting the privacy of our website users (“you”, “your”). This Privacy Policy outlines our practices concerning the collection, use, and sharing of your personal information.

Information Collection

We collect personal information when you make a purchase or sign up for our mailing list. This includes your name, billing details, shipping address, email address, and, where applicable, other relevant order information. Our third-party payment processor, Stripe, may collect additional data such as IP addresses, and street addresses for transactions made via Google Pay or Apple Pay. We also use cookies to understand visitor usage and behaviour on our website.

Use of Information

Your information is used to process online orders and for sending newsletters if you opt into our mailing list. This information may be used to contact you about news and events directly related to Dr. Paul Donovan or related events and activities. We will not share or sell your data to unrelated third parties.

Data Sharing and Transfer

Personal data collected may be shared with third-party services such as Stripe for payment processing and Mailchimp for mailing list management. While our website is exclusively hosted in Australia, we cannot guarantee the geographical location of your data once shared with our external service providers.

Data Retention and Security

We retain personal data for as long as necessary to provide you with access to your purchase history and for our record-keeping purposes. Data can be deleted upon request. We take all practical and reasonable security measures to protect your information, but cannot guarantee the absolute security of any data once submitted through our website. All sensitive payment information is processed and managed by our third-party provider, Stripe and is not stored on our website.

User Rights

You have the right to access your purchase history. For data deletion requests, please contact us at [email protected].

Changes to Privacy Policy

We may update this policy at our discretion. Changes will be posted on our website.

Contact

For any questions or complaints regarding your privacy, please contact us at [email protected].